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FRITZ HANSEN is looking for a Receptionist/Office Supporter (ROS)

Would you like to become part of an international organisation that designs and produces some of the world’s most well-known design pieces? Fritz Hansen is looking for an experienced full-time Receptionist/Office Supporter (ROS). The ROS is a part of the Sales Support team, consisting of 14 highly passionate, motivated, and professional employees. You will report to the Sales Support Manager.

The ROS is the first-hand contact for guests, dealers, architects, end-users, the Fritz Hansen sales force team, and acts as the ambassador for Fritz Hansen, and should comply with all guidelines and procedures of the company:

  • Take an interest – our business partners deserve your full attention
  • Take the initiative and be proactive
  • Take responsibility - partners and colleagues depend on you

KEY RESPONSIBILITIES

  • Information process: both internal and external communication on general inquires both on phone and email
  • Knowledge: make sure to be updated on our products, processes, and tools - and either share or give input to improvements where appropriate
  • Service strategy: be an active part in the continuous work with improving our services
  • Ad Hoc: assisting with special requirements from the different regions and back-up during holidays in SSC – short term smaller projects may occur
  • Ad Hoc: Daily routines shared with a full-time colleague in reception

CORE TASKS

  • Greeting our in-house guests and delivery of excellent customer service
  • Daily communication with customers 
  • Assisting SSC in e-comm tasks
  • Answering calls 
  • Post handling and booking
  • Other administrative tasks
  • Close cooperation with a full-time colleague and Sales Support Center
  • Local user in our ERP system Dynamics AX/D365, Zylink
  • Tasks in Microsoft Office 

PERSONAL QUALIFICATIONS 

  • Positive and smiling
  • Service-minded and flexible
  • Disciplined, well-structured and detail-oriented
  • Capable of managing many ongoing tasks simultaneously
  • Strong communication skills in English and Danish as a minimum 

FRITZ HANSEN OFFERS 

  • To be part of a global and well-known company
  • A modern and professionally managed company with a strong ambition
  • A friendly and inspiring work environment with professional colleagues
  • You will be working out of our beautiful office in Allerød, surrounded by an extraordinary design
  • A chance to be heard and voice your opinion in a flat organization 

If you would like to be part of a team of skilled and dynamic colleagues in an informal organisation, please submit your application and resume in Danish or English.  


Mail: JOB@fritzhansen.com  

Deadline: We are continuously calling candidates in for interviews, so send your application as soon as possible. The last deadline is June 30, 2021. Workplace: HQ - Allerød, DK.

Questions related to the position, please contact: Sales Support Manager, Gitte Reymann, GIRE@fritzhansen.com

 
 
 
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