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Extended warranty

PRODUCT WARRANTIES

Terms and Conditions for extended warranties and product registration.

How to bring your warranty into force?
In order to bring your warranty into force, you have to register the unique ID number at www.fritzhansen.com/my-republic.

If the product ID number is not registered within three (3) months from the date of purchase, extended limited warranty does not apply.

EXTENDED WARRANTY

20 year warranty
Covers the whole Poul Kjærholm collection (with the exception of wicker) and the China Chair

10 year warranty
Covers all defects in relation to leather (with the exception of Soft and Basic leather), shells, chair/table bases (with the exception of lacquered surfaces and wooden bases for chairs) and table tops.

5 year warranty
Covers all defects in relation to lacquered bases, wooden bases for chairs, textiles, Basic, Extreme and Soft leather, foam and all movable parts.

2 year warranty
Covers wicker.

Exempted from all extended limited warranties are:
Ordinary wear and tear as well as wear and tear/defect caused by incorrect care or inappropriate use of the product Direct sunlight and heat from i.e. radiator may fade or dry out surface on woods, fabrics and leathers.

Non-standard leather & textiles:
Please note that Fritz Hansen does not offer a warranty on leather or textiles, delivered to Fritz Hansen by the customer (COL/COM) and products manufactured according to customer specifications.

Customised products:
Products, which have been manufactured according to customer specifications, are not covered by Fritz Hansen’s test certificates with regard to strength, durability or stability.

Claims:
Product defect is remedied by repair, replacement of parts or by a reimbursement of the purchase price. Choice of remedy is decided at the exclusive discretion of Fritz Hansen A/S. A purchase invoice is mandatory when making a claim under the warranty.

If you have questions or difficulties in registering your product, please contact our customer service on (+45) 70 80 70 90 or salessupport@fritzhansen.com 

Find warranty on your product here
Swan and Egg lounge chairs in leather and fabric