MAINTENANCE OVERVIEW
• LEATHER
• FABRICS
• CANVAS
WOOD:
• VENEER/LACQUERED WOOD (CHAIRS & TABLE TOPS)
• SOLID WOOD
• SOLID MAPLE
OTHER MATERIALS:
• GRANITE
• MARBLE
• SLATE
• POLYESTER-COMPOSITE (TABLE TOPS)
• GLASS
• PLASTIC
LEATHER
leather. Has its own characteristics which can be good to know before using
your furniture.
• Insect bites
• Scars
• Neck wrinkles
• Beauty marks
• Colour difference from one leather hide to another, and even within a single leather hide
• Variation in the natural grain from one hide to another, and even within a single hide
• Hair whirls
vacuuming with a soft brush. Avoid using cleaning products and sharp
objects. If cleaning is necessary use boiled water with natural soap shavings
of good quality.
Apply the foam with a soft cloth, let the furniture dry and dry afterwards the
leather off thoroughly with a soft cotton cloth.
water or soap.
stain removal. The use of harsh cleaners are not covered by the warranty.
natural surface (Grace, Natural, Rustik, Embrace, White and Optical white)
and cause permanent discoloration of the leather. Please be aware of this
before using the furniture upholstered with these leathers.
FABRIC
use and public use (e.g. Offices, hotels and institutions) where there is extra
emphasis on durability.
looking its best and to prolong its life. Dust and dirt wear the textile and
reduce its fire-retardant properties.
CANVAS
VENEER/LACQUERED WOOD
The following recommendations only apply where the stains are superficial; they do not apply where the lacquer has been penetrated.
together and stored under the table top, must be clean and completely dry before storage.
Only use with caution. Make sure that the room is ventilated.
• BALLPOINT-/SPIRIT PEN/WAX CRAYON
Benzene followed by a universal cleaning detergent
• CHEWING GUM
Benzene
• COFFEE/TEA
A universal cleaning detergent
• COSMETICS/SHOE POLISH/WAX
A universal cleaning detergent
• FATS/OILS
A universal cleaning detergent or benzene
• INDIAN INK
Benzene followed by a universal cleaning detergent
• LACQUER/GLUE
Benzene followed by a universal cleaning detergent
• PARAFFIN WAX
Benzene
• PRINTING INK
Benzene followed by a universal cleaning detergent
• RED WINE/JUICE
A universal cleaning detergent
• SOOT/NICOTINE
A universal cleaning detergent
• FINGER-PRINTS
A universal cleaning detergent or methylated spirits/a window
cleaning detergent
Always wash off with clean water.
To avoid stripes/blotches you should then wipe the furniture with a clean, dry
cloth until it is completely dry.
SOLID WOOD
a cloth (lint-free). For oak, use white pigmented oils and for walnut, use clear
oil. The oil will penetrate the grain of the wood building dirt and create a
water-repellent coat that protects the wood and gives it finish The oil also
cares for and maintains the light colour of the oak or ash, and leaves a
smooth and silk matt surface.
pigmented oil. If the surface becomes too light, use white pigmented oil and
clear oil alternately. For walnut, use clear oil.
To prevent the wood from drying out and to maintain the appearance of
the table, we recommend treating the table twice after receiving it, and
subsequently three to four times a year or as needed.
soapy water (not concentrated soap/washing-up liquid) and wipe
dry immediately with a dry cloth. Clean the surface approx. 12 hours
before the oil treatment.
To ensure proper adhesion, use an abrasive sponge to abrade the
surface. It is important to work in the direction of the grain when
abrading. Shake the oil bottle well and apply the oil generously using
a cloth. The surface must be glistening and the oil allowed 15 to 20
minutes to be absorbed.
Remove any excess oil with a lint-free cloth until the wood is completely
smooth to the touch. Leave the table to dry overnight. For optimal results
we recommend repeating the treatment in points 2-4 (several times).
The oil-treated surface can be used with care after approx. 24 hours.
The oil will have hardened fully after 7 days, and the table will be
completely ready for use.
If any dry spots appear within 24 hours of treatment then the treatment
should be repeated.
regulations. Oil-soaked cloths and gloves to be disposed of in closed
metal containers to avoid self-ignition.
cloths and sponges by rinsing in cold water or keep in airtight metal or glass
containers. Never pour oil directly onto furniture and never use steel wool. Please
note that the warranty does not cover damage caused by improper adhesion.
sandpaper, always work in the direction of the grain. Always abrade over a
larger area to avoid creating a depression
Small scratches can be smoothed by sanding in the direction of the
grain using grit 220 sandpaper. Repeat the oil treatment after sanding.
• STEEL ON OAK:
Avoid leaving steel objects on oak for long periods of time.
The steel will react with the wood and leave black marks that can only
be removed by abrasion.
• SCUFF MARKS:
Remove marks with an eraser or a soft cleaning sponge wetted with a
little oil. Repeat the oil treatment if needed.
• STAINS FROM LIQUIDS (RED WINE, GREASE AND OIL):
Carefully rub the stain with a soft cleaning sponge wetted with oil.
If the stains have been absorbed into the wood, sand with grit 180
sandpaper, then with grit 220 sandpaper. The wood is now untreated
and must be oiled following the above directions. The treated area may
become a little lighter, particularly in darker woods. This effect will wear
off over time.
• CANDLE WAX:
Let the candle wax solidify and remove as much as possible with a
sharp object - be careful not to scratch the wood. Then carefully rub the
stain with a soft cleaning sponge wetted with a little oil.
• DENTS AND SCRATCHES:
Most dents can be mended if wood fibres have not been broken. Brush
the dents with lukewarm water (the water will raise the wood). Once dry,
sand the surface with grit 220 sandpaper. Repeat the oil treatment after
sanding.
• PENS, WATERCOLOUR AND MARKERS:
Try to remove as much of the stain as possible using heavy blotting
paper and a solvent that matches the stain, e.g. Alcohol for marker or
felt tip pen stains.
• INK:
Try to remove the stain with the foam from a mild detergent and a brush.
Do not use too much water. If this does not have any effect try alcohol
or benzene. If this also does not work try to sand the stain away by
sanding the stain and a large area around. Use fine sandpaper (Grain
240-320). Treat the table with oil afterwards.
The table can withstand almost everything except two things: Steel wool
and ammoniac as these substances create a chemical reaction in the wood
because of the natural acidity in the wood.
BURN MARKS:
In most cases, superficial burn marks can be removed by abrasion.
Avoid abrading on a local area as this may create a depression. Instead
abrade over a larger area. You may want to consult a professional (e.g. a
cabinetmaker) before you attempt to repair the damage yourself.
SOLID MAPLE
intense sunlight - making the wood darker. The patina may decrease after
drying and sandpapering.
as this may cause light stain impressions.
the grain. Dirt, stains, etc. may be removed by wiping with a cloth wrung in
a solution of 2-3 tablespoons soap flakes per litre water.
Frequent washing with a soap solution reduces the lifting of fibres and
increases the natural resistance of the surface.
expansion ring and scrub with a clean brush in the direction of the grain.
Wipe off immediately with a clean cloth wrung in the solution (never leave
the expansion ring wet).
is recommended to clean all plates in the expansion ring at the same time.
of the lifting of the wood fibres). Frequent sandpapering is not
recommended, however, as this makes the surface more delicate and
susceptible. Only use sandpaper no. 180 or 200 and always sandpaper
in the direction of the grain.
GRANITE
hard-wearing product. Fritz Hansen™ table tops are made from
honed granite of the type nero impala.
may be sand holes, glass veins and porosities in the surface. All of this
occurs naturally and is therefore not accepted as a cause of complaint.
the use of synthetic detergents dries out the table top. It should therefore be
treated with an impregnating agent for absorbent materials afterwards.
we recommend you apply Stone Wash - a cleansing soap for allnatural
stone types - which is delivered with each granite table. With
the use of Stone Wash, the surface will create a layer of protection.
the surface. In the unfortunate event of stains, clean with Stone Wash
as described below. Leave it in pure form on the whole surface of
the table, never only in patches, and you will build up the sheet of
protection again.
including the edges, in an even layer with a lint-free cloth. Let the
soap penetrate the stone, wait around 5-10 minutes without the
surface drying completely and then wipe off the remaining soap with
a wrung-out cloth (lint-free).
surface. It is important that the entire table top is covered during each
treatment with Stone Wash to maintain a uniform surface. Repeat the
treatment whenever necessary.
dispenser and follow the directions above.
• ACID
Granite is not resistant to acids. If acid has stained your table top the
only thing you can do is treat the spot locally with STONE WASH until
the matt spot vanishes, it is not guaranteed it will go away.
• REDWINE
Apply locally chlorine on the spot and try to remove the spot. Use
STONE WASH afterwards until you have the same silky surface on
the whole table again. Please note it is not guaranteed that the spot
will go away
MARBLE
Fritz Hansen™ offers two types of marbles: Rolled and Honed
marble for selected table tops in the collection. Both types of marbles
originates from Italy.
• ROLLED MARBLE
Rolled marble is a white marble with a relatively homogenous and
“rough” surface.
• HONED MARBLE
Honed marble has a finely matt surface and is available in the colours
grey-brown and white. The surface of honed marble is very “textured”,
which means that all surfaces are unique with their own pattern.
natural distinctive marks. The following examples of natural distinctive marks
are indications of genuine marble and may appear to a small extent:
Calcareous spar: Looks like crushed crystal and stems from open water veins
in the stone where the lime from the water has settled.
Dark parts/Veins: Caused by deposits of a mineral. Natural distinctive marks
in the marble are not accepted as grounds for complaint.
we recommend you apply Stone Wash - a cleansing soap for allnatural
stone types - which is delivered with each PK marble table.
With the use of Stone Wash, the surface will create a layer of
protection. Note that acid can still penetrate depending on how long
it stays on the surface. In the unfortunate event of stains, clean with
Stone Wash as described below. Leave it in pure form on the whole
surface of the table, never only in patches, and you will build up the
sheet of protection again. However, eventually any day-to-day use
simply contributes to the marble’s patina.
including the edges, in an even layer with a lint-free cloth. Let the
soap penetrate the stone, wait around 5-10 minutes without the
surface drying completely and then wipe off the remaining soap with
a wrung-out cloth (lint-free). On the rolled marble only, it is possible to
also use a soft brush for applying stone wash.
surface. It is important that the entire table top is covered during each
treatment with Stone Wash to maintain a uniform surface. Repeat the
treatment whenever necessary.
your table top, we recommend repeating the Stone Wash treatment,
but we cannot guarantee complete stain removal. Wet items like
vases or glasses can create stains on the table top. To prevent this,
we recommend using drink coasters or a dry cloth to wipe off any
remaining liquids immediately.
dispenser and follow the directions above.
ACID
None of the marbles are resistant to acids. If acid has stained your table top
the only thing you can do is to treat the spot locally with STONE WASH until
the matt spot vanishes, it is not guaranteed it will go away.
REDWINE
• ROLLED MARBLE:
Moisten the spot with the stain with a little water and apply scouring
powder in a thick layer on the stain, watch the stain dissolves and
is absorbed by the powder. The treatment is repeated if necessary.
After the stain is gone, wash off the spot thoroughly with clean water
and then treat the surface with STONE WASH until it is saturated.
Please note it is not guaranteed that the spot will go away.
• HONED MARBLE:
Apply locally chlorine on the spot and try to remove the spot. Use
STONE WASH afterwards until you have the same silky surface on
the whole table again. Please note it is not guaranteed that the spot
will go away
SLATE
into thin sheets. Slate has a great durability and strength. The exclusive black
italian slate used for Fritz Hansen™ table tops, radiates a natural
beauty with a stunning colour range and unique structure.
golden brass metallic lustre that resembles gold. For this reason,
the appearance of pyrites is not accepted as a valid complaint
• Slate appears naturally with a colour variation from dark charcoal
almost black to grey.
Stone Wash - a cleansing soap for all-natural stone types. With the
use of Stone Wash, the surface will create a layer of protection.
Note that acid can still penetrate depending on how long it stays
on the surface. In the unfortunate event of stains, clean with Stone
Wash as described below. Leave it in pure form on the whole surface
of the table, never only in patches, and you will build up the sheet
of protection again. However, eventually any day-to-day use simply
contributes to the slate’s patina.
including the edges, in an even layer with a lint-free cloth. Let the
soap penetrate the stone, wait around 5-10 minutes without the
surface drying completely and then wipe off the remaining soap with
a wrung-out cloth (lint-free).
surface. It is important that the entire table top is covered during each
treatment with Stone Wash to maintain a uniform surface. Repeat the
treatment whenever necessary.
Wash treatment, but we cannot guarantee complete stain removal.
Wet items like vases or glasses can create stains on the table top.
To prevent this, we recommend using drink coasters or a dry cloth to
wipe off any remaining liquids immediately
dispenser and follow the directions above.
thing you can do is treat the spot locally with STONE WASH until the
matt and whitish spot vanishes, it is not guaranteed it will go away.
maintain a uniform surface. Repeat this treatment regularly as needed.
should apply a mixture of 1 part of linseed oil and 3 parts of white spirit to
the table top with a clean, dry cloth.
Leave the mixture for about 5-10 minutes and then wipe off with a clean,
dry cloth cloth (lint-free).
applied, the look of the slate top will be changed permanently and it is no
longer possible to treat the top with a soap solution.
NEVER throw used cloths with linseed oil directly into a bin or any other
inflammable containers.
For safe disposal it is recommended to put the cloth in a solution of water
and detergent and into a inflammable container.
POLYESTER COMPOSITE
The material consists of solid moulded polyester with a blend of natural
minerals. The stone is hand polished which gives. it the unique, matt surface
seen on the table top surface.
be wiped off with a dry cloth.
Any large stains may be removed with a light solution of an all-purpose
cleaner. In case of particularly stubborn stains a concentrated, all-purpose
cleaner may be used with subsequent washing off.
and should therefore be treated with caution.
GLASS AND PLASTIC
Table tops made of glass should be wiped with a clean, dry cloth.
Clean with household ammonia as the occasion requires.
Never use abrasives or sharp-edged tools.
Fritz Hansen™ sets very high standards when it comes to the aesthetic
quality, malleability and durability of plastic.
cloth wrung out in lukewarm water. If this does not remove the dirt, a mild solution
containing a universal cleaning agent or dishwashing liquid may be used.
Then dry off the shell with a cloth wrung out in clean water and finish by
wiping with a dry cloth.
LINOLEUM
use as mild and lenient a cleaning detergent as possible.
• Always follow the directions for use provided on the cleaning
detergent in question.
• No cleaning detergent will take away all types of stains.
• If specific stains have occurred on the table top, you may have to
clean them in another way than suggested in the following.
• The following recommendations only apply where the stains
are superficial; they do not apply where the laminate has been
penetrated.
• Never place/use hot-plates, candles, fondue sets or similar
inflammable items directly on the table top.
• Please note that extension leaves, which for certain table models,
are put together and stored under the table top, must be clean and
completely dry before storage.
universal cleaning detergent (ammonia acceptable) or soap flakes/a washing
detergent or hot water with about 10% vinegar. Finally, wipe it off the table
top with a clean, dry cloth.
a universal cleaning detergent (ammonia acceptable). Pour a little extra
cleaning detergent on the cloth and wash the table top until all stains are
dissolved.
Alternatively, the cleaning detergent can be applied directly on the table top/
stains. Leave it for a few minutes to take effect before wiping it off again.
Wash off with clean water. To avoid stripes/blotches, you should then wipe
the table top with a clean, dry cloth until it is completely dry.
order to prevent the coating on the table top and the aluminium edges will
detach from the table top.
Alternatively, ‘Cleaner’ available in paint stores can be used. Remember to
treat the table top with Laminate Care afterwards.
recommend you apply Laminate Care available from Fritz Hansen dealers.
Spray Laminate Care directly on the surface. Wait a few minutes then wipe
off the table top with a clean, dry cloth. Remove stripes by means of a
firmly wrung cloth and polish with a dry cloth.
Laminate Care has been developed specially for the effective, periodic
cleaning and protection of laminated table tops.
use only universal cleaning detergent, as Laminate Care contains natural
waxes can leave a white film on dark surfaces.
WARNING
Benzene, methylated spirits etc. are inflammables. Only use with caution.
Make sure that the room is ventilated.
Benzene followed by a universal cleaning detergent
• CHEWING GUM
Benzene
• COFFEE/TEA
A universal cleaning detergent
• COSMETICS/SHOE POLISH/WAX
A universal cleaning detergent or benzene
• FATS/OILS
A universal cleaning detergent or benzene
• INDIAN INK
Benzene followed by a universal cleaning detergent
• LACQUER/GLUE
Benzene followed by a universal cleaning detergent
• PARAFFIN WAX
Benzene
• PRINTING INK
Benzene followed by a universal cleaning detergent
• RED WINE/JUICE
A universal cleaning detergent
• SOOT/NICOTINE
A universal cleaning detergent
• FINGER-PRINTS
A universal cleaning detergent or methylated spirits/a window cleaning
detergent
Always wash off with clean water. To avoid stripes/blotches you should then
wipe the table top with a clean, dry cloth until it is completely dry.
FENIX NTM® LAMINATE
The FENIX NTM® laminate is created with the use of nanotechnology. Its low light reflectivity ensures an opaque, anti-fingerprint surface. The material is known for its matte expression and soft touch that is easy to maintain.
- Microfiber cloths – always make sure that the cloth is thoroughly clean so it doesn’t leave marks
- White melamine sponges – the sponge can be reused about 2-3 times
- Fritz Hansen Laminate Cleaner, Ajax Liquid Classic Multi Purpose Cleaner, Cillit Bang Power Cleaner Grease & Floor or similar multipurpose cleaners
- Ajax Kitchen Spray or Cillit Bang Power Cleaner Grease & Sparkle, or similar degreasers that don’t contain acids
Do not use:
- Abrasive products such as sponge scourers, sandpaper or steel wool
- Dish wash detergents or soft soap, neither concentrated or dissolved in water, as well as soap flakes dissolved in water
- Highly acidic and alkaline cleaning agents
- Furniture polish and wax-based cleaners
For daily maintenance of FENIX NTM® we recommend using a clean microfiber cloth wrung in lukewarm water mixed with Fritz Hansen Laminate Cleaner or a similar detergent. Follow the dosage instructions to obtain the best results. Use a melamine sponge (wrung in lukewarm water) about once a week – this helps cleaning the surface in depth and restoring its matte expression.
THOROUGH MAINTENANCE
For thorough maintenance of the FENIX NTM® surface we recommend using a white melamine sponge along with a grease-dissolving detergent that doesn’t contain acids. Spray it onto the surface and rub the sponge in circles. Make sure that the entire surface of the table top is rubbed; otherwise, the difference between the cleansed and the not cleansed area will remain visible. Rinse thoroughly using a microfiber cloth wrung in clean water. After this type of in-depth cleaning we recommend discarding the melamine sponge.
Note: if a larger area has collected dirt over time, we recommend initiating the thorough cleaning with rubbing the table using a dry melamine sponge. This helps remove grease and soap residue, if the surface has previously been cleaned with soap based detergents. This process is especially suitable for the light coloured surfaces.
Note: The laminate cleaner is only for new tables produced after 2017. Laminate cleaner is specially designed for efficient, periodic cleaning and protection of FENIX NTM® laminate tabletops.
How to use:
- Spray the laminate cleaner directly onto the surface
- Wait a few minutes and then wipe the table with a dry clean cloth
- Remove streaks using a hard-woven cloth and wipe with a clean, dry cloth
Laminate cleaner cantains 500 ml and can be purchased from your Fritz Hansen dealer.
General terms and conditions before use: Fritz Hansen A/S disclaims any liability in relation to the use of the following care and cleaning products. Any use is at any time the customer’s own responsibility.
The maintenance guide is only indicative, by improper use the warranty will not apply.
TYPE OF DIRT – RECOMMENDED CLEANING
Syrup, fruit juice, jam, milk, tea, coffee, wine, spirits, soap and ink:
- Remove all stains with Fritz Hansen Laminate Cleaner or a similar detergent mixed in water as the dosage instructions indicate
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Animal and vegetable fats, sauces, egg, smoke, lime scales,gelatine and blood:
- Remove all stains with a grease-dissolving detergent that doesn’t contain acids mixed in water as the instructions under THOROUGH MAINTENANCE indicate
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Vegetable and vinyl based glues, organic waste and gum arabic:
- Remove as much dirt as possible using kitchen roll
- As far as possible remove the stains with a greasedissolving detergent that doesn’t contain acids, and a melamine sponge
- Stubborn stains can then be carefully wiped off with benzene on a microfiber cloth. Avoid rubbing heavily in one isolated place, but be gentle and get evenly around
- Repeat the cleaning process with the degreaser and the melamine sponge
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Hair spray, vegetable oil, pens, wax, foundation and oily make-up, residual solvent marks, nail polish, spray lacquer, linseed oil, neoprene glues and traces of silicone:
- Remove as much dirt as possible using kitchen roll with nail polish remover (acetone)
- Remove the stains with a grease-dissolving detergent that doesn’t contain acids, and a melamine sponge
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
SMALL SCRATCHES REPAIR
Melamine sponge:
Rub the melamine sponge (dry or slightly damp) in a circular motion on the area where the surface is scratched. It helps restoring the matte expression on the surface.
Iron:
- Place a slightly damp piece of paper towel on the area where the surface is scratched
- Place the heated iron on the kitchen roll piece and move it in circular motions for about 8-10 seconds
- Rinse thoroughly with a clean microfiber cloth and lukewarm water
FENIX NTM® LAMINATE
The FENIX NTM® laminate is created with the use of nanotechnology. Its low light reflectivity ensures an opaque, anti-fingerprint surface. The material is known for its matte expression and soft touch that is easy to maintain.
- Microfiber cloths – always make sure that the cloth is thoroughly clean so it doesn’t leave marks
- White melamine sponges – the sponge can be reused about 2-3 times
- Fritz Hansen Laminate Cleaner, Ajax Liquid Classic Multi Purpose Cleaner, Cillit Bang Power Cleaner Grease & Floor or similar multipurpose cleaners
- Ajax Kitchen Spray or Cillit Bang Power Cleaner Grease & Sparkle, or similar degreasers that don’t contain acids
Do not use:
- Abrasive products such as sponge scourers, sandpaper or steel wool
- Dish wash detergents or soft soap, neither concentrated or dissolved in water, as well as soap flakes dissolved in water
- Highly acidic and alkaline cleaning agents
- Furniture polish and wax-based cleaners
For daily maintenance of FENIX NTM® we recommend using a clean microfiber cloth wrung in lukewarm water mixed with Fritz Hansen Laminate Cleaner or a similar detergent. Follow the dosage instructions to obtain the best results. Use a melamine sponge (wrung in lukewarm water) about once a week – this helps cleaning the surface in depth and restoring its matte expression.
THOROUGH MAINTENANCE
For thorough maintenance of the FENIX NTM® surface we recommend using a white melamine sponge along with a grease-dissolving detergent that doesn’t contain acids. Spray it onto the surface and rub the sponge in circles. Make sure that the entire surface of the table top is rubbed; otherwise, the difference between the cleansed and the not cleansed area will remain visible. Rinse thoroughly using a microfiber cloth wrung in clean water. After this type of in-depth cleaning we recommend discarding the melamine sponge.
Note: if a larger area has collected dirt over time, we recommend initiating the thorough cleaning with rubbing the table using a dry melamine sponge. This helps remove grease and soap residue, if the surface has previously been cleaned with soap based detergents. This process is especially suitable for the light coloured surfaces.
Note: The laminate cleaner is only for new tables produced after 2017. Laminate cleaner is specially designed for efficient, periodic cleaning and protection of FENIX NTM® laminate tabletops.
How to use:
- Spray the laminate cleaner directly onto the surface
- Wait a few minutes and then wipe the table with a dry clean cloth
- Remove streaks using a hard-woven cloth and wipe with a clean, dry cloth
Laminate cleaner cantains 500 ml and can be purchased from your Fritz Hansen dealer.
General terms and conditions before use: Fritz Hansen A/S disclaims any liability in relation to the use of the following care and cleaning products. Any use is at any time the customer’s own responsibility.
The maintenance guide is only indicative, by improper use the warranty will not apply.
TYPE OF DIRT – RECOMMENDED CLEANING
Syrup, fruit juice, jam, milk, tea, coffee, wine, spirits, soap and ink:
- Remove all stains with Fritz Hansen Laminate Cleaner or a similar detergent mixed in water as the dosage instructions indicate
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Animal and vegetable fats, sauces, egg, smoke, lime scales,gelatine and blood:
- Remove all stains with a grease-dissolving detergent that doesn’t contain acids mixed in water as the instructions under THOROUGH MAINTENANCE indicate
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Vegetable and vinyl based glues, organic waste and gum arabic:
- Remove as much dirt as possible using kitchen roll
- As far as possible remove the stains with a greasedissolving detergent that doesn’t contain acids, and a melamine sponge
- Stubborn stains can then be carefully wiped off with benzene on a microfiber cloth. Avoid rubbing heavily in one isolated place, but be gentle and get evenly around
- Repeat the cleaning process with the degreaser and the melamine sponge
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Hair spray, vegetable oil, pens, wax, foundation and oily make-up, residual solvent marks, nail polish, spray lacquer, linseed oil, neoprene glues and traces of silicone:
- Remove as much dirt as possible using kitchen roll with nail polish remover (acetone)
- Remove the stains with a grease-dissolving detergent that doesn’t contain acids, and a melamine sponge
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
SMALL SCRATCHES REPAIR
Melamine sponge:
Rub the melamine sponge (dry or slightly damp) in a circular motion on the area where the surface is scratched. It helps restoring the matte expression on the surface.
Iron:
- Place a slightly damp piece of paper towel on the area where the surface is scratched
- Place the heated iron on the kitchen roll piece and move it in circular motions for about 8-10 seconds
- Rinse thoroughly with a clean microfiber cloth and lukewarm water
WICKER
tropical palm, Calamus Rotang. Wicker is a sturdy but bendable material
and is easy to weave with. All the wicker seats and back-rests on Poul
Kjærholm furniture from Fritz Hansen™ are hand woven. Wicker
develops a beautiful patina over the years.
and will not be accepted as grounds of complaint.
If a wicker seat or rest wears out or is damaged, it can be repaired and
restored to its original state.
central heating). When wicker dries it turns hard and the risk of breaking is high.
Wicker furniture must be cleaned 10 -12 times a year.
For maintenance, use a solution of about 1 teaspoon soap flakes to 1 litre
hot water. Spray the solution onto both sides of the chair with an atomizer
and allow it to penetrate into the wicker.
Redundant water, if any, can be wiped off with a clean, damp cloth, but
only on the front of the chair.
FENIX NTM® LAMINATE
The FENIX NTM® laminate is created with the use of nanotechnology. Its low light reflectivity ensures an opaque, anti-fingerprint surface. The material is known for its matte expression and soft touch that is easy to maintain.
- Microfiber cloths – always make sure that the cloth is thoroughly clean so it doesn’t leave marks
- White melamine sponges – the sponge can be reused about 2-3 times
- Fritz Hansen Laminate Cleaner, Ajax Liquid Classic Multi Purpose Cleaner, Cillit Bang Power Cleaner Grease & Floor or similar multipurpose cleaners
- Ajax Kitchen Spray or Cillit Bang Power Cleaner Grease & Sparkle, or similar degreasers that don’t contain acids
Do not use:
- Abrasive products such as sponge scourers, sandpaper or steel wool
- Dish wash detergents or soft soap, neither concentrated or dissolved in water, as well as soap flakes dissolved in water
- Highly acidic and alkaline cleaning agents
- Furniture polish and wax-based cleaners
For daily maintenance of FENIX NTM® we recommend using a clean microfiber cloth wrung in lukewarm water mixed with Fritz Hansen Laminate Cleaner or a similar detergent. Follow the dosage instructions to obtain the best results. Use a melamine sponge (wrung in lukewarm water) about once a week – this helps cleaning the surface in depth and restoring its matte expression.
THOROUGH MAINTENANCE
For thorough maintenance of the FENIX NTM® surface we recommend using a white melamine sponge along with a grease-dissolving detergent that doesn’t contain acids. Spray it onto the surface and rub the sponge in circles. Make sure that the entire surface of the table top is rubbed; otherwise, the difference between the cleansed and the not cleansed area will remain visible. Rinse thoroughly using a microfiber cloth wrung in clean water. After this type of in-depth cleaning we recommend discarding the melamine sponge.
Note: if a larger area has collected dirt over time, we recommend initiating the thorough cleaning with rubbing the table using a dry melamine sponge. This helps remove grease and soap residue, if the surface has previously been cleaned with soap based detergents. This process is especially suitable for the light coloured surfaces.
Note: The laminate cleaner is only for new tables produced after 2017. Laminate cleaner is specially designed for efficient, periodic cleaning and protection of FENIX NTM® laminate tabletops.
How to use:
- Spray the laminate cleaner directly onto the surface
- Wait a few minutes and then wipe the table with a dry clean cloth
- Remove streaks using a hard-woven cloth and wipe with a clean, dry cloth
Laminate cleaner cantains 500 ml and can be purchased from your Fritz Hansen dealer.
General terms and conditions before use: Fritz Hansen A/S disclaims any liability in relation to the use of the following care and cleaning products. Any use is at any time the customer’s own responsibility.
The maintenance guide is only indicative, by improper use the warranty will not apply.
TYPE OF DIRT – RECOMMENDED CLEANING
Syrup, fruit juice, jam, milk, tea, coffee, wine, spirits, soap and ink:
- Remove all stains with Fritz Hansen Laminate Cleaner or a similar detergent mixed in water as the dosage instructions indicate
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Animal and vegetable fats, sauces, egg, smoke, lime scales,gelatine and blood:
- Remove all stains with a grease-dissolving detergent that doesn’t contain acids mixed in water as the instructions under THOROUGH MAINTENANCE indicate
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Vegetable and vinyl based glues, organic waste and gum arabic:
- Remove as much dirt as possible using kitchen roll
- As far as possible remove the stains with a greasedissolving detergent that doesn’t contain acids, and a melamine sponge
- Stubborn stains can then be carefully wiped off with benzene on a microfiber cloth. Avoid rubbing heavily in one isolated place, but be gentle and get evenly around
- Repeat the cleaning process with the degreaser and the melamine sponge
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
Hair spray, vegetable oil, pens, wax, foundation and oily make-up, residual solvent marks, nail polish, spray lacquer, linseed oil, neoprene glues and traces of silicone:
- Remove as much dirt as possible using kitchen roll with nail polish remover (acetone)
- Remove the stains with a grease-dissolving detergent that doesn’t contain acids, and a melamine sponge
- Rinse thoroughly with a microfiber cloth wrung in lukewarm water
SMALL SCRATCHES REPAIR
Melamine sponge:
Rub the melamine sponge (dry or slightly damp) in a circular motion on the area where the surface is scratched. It helps restoring the matte expression on the surface.
Iron:
- Place a slightly damp piece of paper towel on the area where the surface is scratched
- Place the heated iron on the kitchen roll piece and move it in circular motions for about 8-10 seconds
- Rinse thoroughly with a clean microfiber cloth and lukewarm water
FLAG HALYARD AND STEEL
flax fibre with a core of nylon. All flag halyard used by Fritz
Hansen™ is produced in Denmark.
halyard. If there are any spills or stains on the chair remove them as quickly
as possible by dabbing on the stain with a moist cloth.
Avoid rubbing on the halyard as it can cause the fibres to draw out and
leave the halyard damaged and worn.
Italian steel manufacturer, using stainless steel scraps from all over Europe. As
Fritz Hansen™ only uses a very carefully selected steel supplier,
the quality and hardness are of a uniformly high standard. Cutting and
grinding takes place in Nakskov, Denmark.
spots are not removed rub the spots with a cloth soaked in benzene.
Do not use chlorine based liquids on the steel as this will cause the steel to
rust. Be sure to dry off the steel with a dry cloth after cleaning floors to avoid
spots on the steel.
CHROME (BASES)
can cause corrosion on the surface.
water, and then wiped with a dry cloth afterwards.
with alcohol.
(www.autosol.com) metal polishing agent. Autosol is typically available
from dealers of auto spare parts.
ACCESSORIES
detergents. Always spray onto a soft cloth, before wiping the surface.
Do not use excessive force to clean the glass since this can scratch the surface.
LAMPS
copper cleaning products, as they can destroy the surface of the lamp.
Stains: Remove with soft cloth with a mild dishwater. Wipe gently with a dry
soft cloth (i.e. cotton).
exclusively replaced by the manufacturer or his service agent or a similar
qualified person in order to avoid a hazard.
HIGH-GLOSS AND MATT LACQUER
RECOMMENDED MAINTENANCE:
Dust: Remove with dry soft cloth.
Stains: Remove with soft cloth with a mild dishwater. Wipe gently with a dry
soft cloth (i.e. cotton).
If the external flexible cable or cord of this luminaire is damaged, it shall be
exclusively replaced by the manufacturer or his service agent or a similar
qualified person in order to avoid a hazard.
GLASS, BONE CHINA, ACRYLIC, ABS PLASTIC,
POLYETHYLENE (PE), POLYCARBOTATE (PC) HIGH-GLOSS
AND MATT LACQUER
RECOMMENDED MAINTENANCE:
Dust: Remove with dry soft cloth.
Stains: Remove with soft cloth with a mild dishwater. Wipe gently with a dry
soft cloth (i.e. cotton).